Support

Having an emergency? Can't wait for a technician?

Remote helpdesk

All of our clients have access to our new “Remote Helpdesk” support. This means you don’t have to wait for a technician to come and diagnose your computer issue.

Log Into

Remote Helpdesk

The president of DBMS is Mark Dorr. Mr. Dorr has been providing technology solutions to South Florida businesses since 1992. He graduated with a B.A. from Vanderbilt University and earned both an M.S. and an M.B.A. from the University of Miami, where he continues to be an avid supporter of Hurricane athletics.


Mr. Dorr was a corporate sales representative for Inacom Information Systems in Hollywood, Florida where he was distinguished as being one of the top sales associates nationally as a member of Inacom Information Systems Circle of Excellence. Prior to founding DBMS, Mr. Dorr worked as MIS Director for Chapman Partnership in Miami; a homeless assistance center considered a national model by the Department of Housing and Urban Development.

Mr. Dorr continues to support Chapman Partnership in a network and database administration role. In addition, he works with multiple private clients to ensure the security and stability of their IT operations.

CALL

Call and let us know you are having a problem

GET CODE

We will give you a 6-digit code and our web address.

GO TO URL

Go to the web address you have been given.

INPUT CODE

Input the code and click
“Connect to Technician”.

COMPUTER ACCESS

Our technicians take control of your computer remotely.

ISSUE RESOLVED

Issue has been diagnosed and is now resolved!